Building Customer Loyalty: The Heartland Approach

At Heartland Tanning, we understand that fostering strong, long-lasting relationships with our salon owners is essential for mutual success. Our commitment to providing exceptional customer service, support, and unique loyalty programs has been at the heart of our approach. In this blog post, we'll share insights into how Heartland Tanning builds customer loyalty and the benefits our salon partners have enjoyed from this approach.

Exceptional Customer Service:

Our journey to building customer loyalty begins with exceptional customer service. We believe in not just meeting but exceeding our salon owners' expectations. Our dedicated support team is always ready to assist with any inquiries, whether it's about tanning products, equipment, or salon management.

Responsive Support:

In the tanning industry, time is of the essence. We understand that any downtime can impact your salon's revenue. That's why we provide responsive support to quickly resolve any issues you may encounter. Our team is just a call or email away, ensuring minimal disruptions to your business.

Tailored Solutions:

No two salons are the same, and we recognize that your needs are unique. That's why we offer tailored solutions, whether you need assistance in selecting the right tanning equipment, tanning products, or marketing support. We work closely with you to understand your specific requirements and provide the best-fit solutions.

Unique Loyalty Programs:

At Heartland Tanning, we go beyond traditional customer loyalty programs. We offer our salon partners exclusive access to benefits that help them grow their businesses.

  • Rewards and Rebates: Our rewards and rebates program allows you to earn discounts and cashback on the products you already use, helping you reduce operational costs and improve your bottom line.
  • Educational Events: We host educational and networking events throughout the year, allowing you to stay updated with industry trends, network with peers, and gain valuable insights to enhance your salon's success.

Success Stories:

Our approach to building customer loyalty has yielded remarkable results. Here are a few testimonials from our salon partners who have benefited from our programs and support:

"Partnering with Heartland Tanning has been a game-changer for our salon. Their rewards program has significantly reduced our operational costs, and their educational events have helped us stay at the forefront of industry trends. We're proud to be loyal Heartland customers."

"Heartland Tanning's exceptional customer service has made all the difference for us. Their responsive support team ensures our tanning equipment stays in optimal condition, and their tailored solutions have helped us grow our business effectively."


At Heartland Tanning, we believe that our success is intrinsically tied to the success of our salon partners. Our commitment to exceptional customer service, responsive support, tailored solutions, and unique loyalty programs is at the core of our approach to building customer loyalty. The testimonials and success stories from our salon partners speak to the tangible benefits of this approach. We're not just a distributor; we're a partner in your salon's success, and we're dedicated to supporting you every step of the way.