17 Sep

Oversprayed or Underglowed?

By Kristin Jackson

Sunless spray tanning is a fantastic way to offer your clients a beautiful, natural glow without UV exposure. But let’s face it — inconsistent results like overspray (too dark or blotchy) or underglow (too light or patchy) can hurt customer confidence and lead to lost business.

The good news? Many common sunless tanning issues can be solved with some simple troubleshooting and technique tweaks — whether you’re using a spray booth or handheld sprayer.

Here’s your go-to guide for dialing in flawless, consistent sunless tans every time.

Common Sunless Spray Problems and How to Fix Them

1. Overspray: Too Dark or Blotchy

Causes:

  • Applying too much solution in one area

  • Holding the sprayer too close or pausing too long

  • Not moving evenly or too slowly

Tips to Fix It:

  • Maintain consistent speed and distance: For booths, ensure the timer is set properly and fans are working for even dispersion. For handheld devices, keep the spray nozzle about 6-8 inches from the skin and move at a steady pace.

  • Use light, overlapping passes: Avoid lingering in one spot to prevent streaking or dark spots.

  • Proper pre-tan skin prep: Exfoliation and moisturization help the tan develop evenly.

2. Underglow: Too Light or Patchy

Causes:

  • Uneven spray coverage or missed spots

  • Too light an application to avoid overspray

  • Client’s skin condition or hydration levels

Tips to Fix It:

  • Double-check coverage: Use mirrors or handheld lighting to spot-check for missed areas, especially hard-to-reach spots like behind knees or on shoulders.

  • Adjust spray settings if possible: Some booths allow customization of spray intensity; increase it slightly if tans are coming out too light.

  • Educate clients on skin prep: Well-hydrated skin absorbs tan better; advise clients to moisturize regularly and exfoliate gently before appointments.

3. Streaks and Lines

Causes:

  • Spraying unevenly or starting/stopping abruptly

  • Not blending edges well

Tips to Fix It:

  • Blend as you go: Use quick, overlapping strokes and a light hand near edges like wrists, ankles, and neckline.

  • Touch-up tools: Keep blending mitts or towels handy for quick corrections right after spray.

  • Staff training: Regular practice and refreshers on spraying techniques make a big difference.

4. Client-Specific Factors

Remember that every client’s skin type, texture, and hydration affect how the tan develops. Some skin conditions or medications can cause uneven color or faster fading.

Staff Tips:

  • Ask questions about skin health during consultations.

  • Recommend personalized aftercare to prolong and maintain color.

  • Offer sample sprays or test spots for first-time clients.

Boost Consistency With These Pro Tips

  • Routine Equipment Checks: Clean spray nozzles and fans regularly to prevent clogging or uneven sprays.

  • Standardize Your Process: Develop a consistent step-by-step protocol for prep, spray, and aftercare instructions.

  • Invest in Training: Use webinars, videos, and hands-on training to keep your staff sharp and confident. (Register for Norvell University Live at the UV, Sunless, and Wellness Summit here)

  • Gather Feedback: Encourage clients to share how their tan develops and address concerns promptly.

Confidence is Key — For Staff and Clients

Consistent, high-quality sunless tans build trust and keep customers coming back. When your team knows how to troubleshoot common issues and provide expert care, clients feel confident booking again and recommending your salon.

If you want to boost your team’s skills, check out our podcasts and webinars, and Live Events for in-depth tips on sunless spray techniques, product knowledge, and customer service.

Ready to transform your sunless spray results? Start with these tips today and watch your client satisfaction—and your salon’s reputation—shine brighter than ever!